Refund and Withdrawal
At Business Crest, we prioritize transparency and user satisfaction. This Refund and Withdrawal Policy outlines the terms and conditions under which users may withdraw funds or request refunds from their accounts on our AI Investment Platform.
1. Withdrawal Timelines and Limits
- Users may request withdrawals at any time, subject to the availability of funds in their account.
- Withdrawal requests are typically processed within 1–3 business days.
- Large withdrawal amounts may require additional identity verification and compliance checks.
- A daily or monthly withdrawal limit may apply depending on the user’s account tier and verification status..
2. Processing Fees
- A standard processing fee may be applied to each withdrawal transaction. This fee will be clearly displayed before final confirmation.
- Any third-party transaction fees (such as network or banking fees) will be borne by the user and deducted from the withdrawal amount..
3. Conditions for Refunds
- Refunds are only considered in cases of duplicate transactions, unauthorized charges, or system errors.
- To request a refund, users must contact our support team within 7 days of the transaction in question.
- Refunds, if approved, will be processed to the original payment method within 5–10 business days.
- Business Crest reserves the right to deny refund requests that do not meet these conditions or appear to be fraudulent..
4. Non-Refundable Services
- All investments made on the platform are considered final once initiated and are not eligible for refunds due to the nature of financial trading and market fluctuations.
- Fees for premium features, AI tools, and account upgrades are non-refundable.
- Business Crest will not provide refunds for any losses resulting from investment decisions, including those made by our AI systems.
By using our platform, you agree to the terms outlined in this policy. For further inquiries, please contact our support team at support@businesscrest.com.
